Frequently Asked Questions

Get answers to common questions about Eyelash Extensions.

Extensions follow your natural lash growth cycle and usually retain beautifully for two to four weeks. Most clients schedule a refill every two to three weeks to maintain fullness; factors like aftercare, oil-based products, and lash growth rate influence longevity.

When applied and maintained properly by a trained technician, extensions should not harm natural lashes. Proper weight selection, timely refills, and gentle aftercare prevent stress. Avoid picking, oil-based products, and improper DIY removal to minimize breakage.

Most clients don't need mascara with extensions, but you can wear eye makeup carefully. Use water-based, extension-safe products and avoid waterproof mascaras or oil-based removers. Gently cleanse the lash line and refrain from rubbing to extend longevity.

The first full set typically takes 90 to 120 minutes, depending on style and natural lash condition. Classic sets may finish faster, while volume or mega-volume require more time. A brief consultation precedes application to choose curl, length, and care.

Yes — adhesive sensitivities, active eye infections, recent eyelid surgery, or certain medical treatments can contraindicate extensions. Inform your technician about allergies, medications, or eye conditions. We offer patch tests for adhesive sensitivity and recommend waiting until healing is complete.

Avoid water, steam, and heavy sweating for the first 24–48 hours, use oil-free cleansers, brush lashes daily with a clean spoolie, sleep on your back when possible, and avoid rubbing. Regular refills every two to three weeks keep lashes full.